HOUSTON AUTO REPAIR

Tag Archives: Dodge

A Thank You Lunch

Last week, St Clair came into the shop to cook and serve a lovely lunch to the MMP (and AutoFrank) team. This wonderful gesture was St Clair's way of showing his appreciation for the great service we provided in getting his 2011 Dodge Durango problem solved. We are sorry we didn’t take pictures of the feast he brought but the menu included: -Baked chicken -Mixed vegetables -Corn on the cob -Pasta Everything was tasty, from the pasta down to his specially flavored/seasoned corn on the cob. He brought everything need for lunch, including a heating appliances to keep the dishes hot, table, napkins, utensils, ice, cups, and ginger ale . And to top it off, he even served us by preparing our plates to order. Why did he do all of this for us? He said it was because of the fantastic job we did in getting his car back on the road while saving him literally thousands of dollars. If you want to read up on the details, go ... read more

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Around the Shop

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Dodge

One Question to Ask When Presented with a Large Repair Bill

One Question to Ask When Presented with a Large Repair Bill

Do you know that you could save hundreds, if not thousands, of dollars next time you receive a large estimate from your independent auto repair shop by asking one question? Just this past month, here at MMP, we had 2 opportunities to save our customers money and we did just that! 1) St Clair C., 2011 Dodge Durango – After coming to us with work done on his SUV while visiting St. Petersburg, Florida, we effected warranty repair since we and that original repair shop are both NAPA Auto Care Centers. We eventually discovered that there was an extended warranty on the entire driver’s side engine head assembly (including camshafts, cam phasers, lifters, and valves). We took the car to Gulfgate Dodge for the customer and they completed replacement of the entire head assembly within one week - all without any cost to the customer! 2) Sam P., 2008 Dodge Magnum – Car came into MMP for a no start condition. Initial diagnostic revealed a communication problem between the WINN ... read more

Categories:

Around the Shop

Tags:

Dodge
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